Privacy Policy

1. Information We Collect

We may collect personal details that you voluntarily provide, such as your name, email address, phone number, project location, and any information you include when submitting forms or emailing us. We may also gather non-personal data, such as your browser type, device information, IP address, and general website usage patterns to help improve your experience and website functionality.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services.
• Improve our website, communications, and overall user experience.
• Send updates, offers, or relevant information about Riveroak Building Company (only if you opt in).
• Comply with applicable laws, regulations, and industry standards.
• Protect the integrity and security of our systems and business operations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share limited personal data with trusted partners and service providers who assist in operating our business, hosting our website, or communicating with clients—but only under strict confidentiality and data protection agreements. We may also disclose information when required by law, to enforce our Terms of Service, or to protect our rights, property, and safety.

4. Cookies & Tracking Technologies

Our website may use cookies, analytics scripts, and similar technologies to enhance performance, personalize content, and analyze visitor traffic. You can modify your browser settings to refuse cookies or alert you when they are being used, but please note some features may not function properly if cookies are disabled.

5. Third-Party Services & Links

Our website may include links to third-party websites or embedded services (such as Google Maps, analytics, or social media integrations). These third parties operate under their own privacy policies, and we are not responsible for their practices. We recommend reviewing their policies before sharing any personal information.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When information is no longer needed, we securely delete or anonymize it to prevent unauthorized access.

7. Data Security

We implement reasonable physical, technical, and administrative safeguards to help protect your personal data. While we strive to maintain the highest level of security, please be aware that no online transmission or storage system is completely secure.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect or store personal data from anyone under that age. If we become aware that such information has been provided, we will promptly delete it from our systems.

9. Your Rights & Choices

You may request to review, correct, or delete your personal information at any time by contacting us. You can also opt out of marketing communications by clicking the unsubscribe link in any email we send or by contacting us directly.

10. International Visitors

Our website is operated from the United States. If you access our site from outside the U.S., please note that your information may be processed and stored in a country with different data protection laws. By using our site, you consent to the transfer of your information to the United States.

11. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Effective Date" at the top of this page will indicate the most recent version. Continuing to use our website after updates means you accept the revised terms.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us at:

zac@riveroakbuilding.com
205-617-0176
Riveroak Building Company
Birmingham, Alabama

13. Privacy Commitment for North Alabama Homeowners

Riveroak Building Company serves discerning homeowners throughout Madison, Huntsville, Birmingham, and North Alabama. Whether you are reviewing our custom home building process or exploring neighborhoods in our service areas, we safeguard the personal details you share with the same craftsmanship and discretion we bring to every residence. Reach out through our contact page if you would like tailored guidance on how we protect your project information.